This Privacy Policy explains how Peter Duncan handles personal information when you visit and use the Peter Duncan website. We respect your privacy and are committed to handling personal data responsibly, transparently and in accordance with applicable UK data protection legislation.
About This Privacy Policy
This policy applies to information collected through the Peter Duncan website, including when you browse our construction and home improvement content, contact us or otherwise interact with the website.
Peter Duncan provides practical information and insights relating to residential construction, house extensions, loft conversions, home improvements and building techniques. As the website develops, the way information is collected and used may change. This policy may therefore be updated from time to time.
Information We May Collect
Depending on how you use the website, we may collect limited personal information that you voluntarily provide to us. This may include your name, email address and any other information included in a message or enquiry.
We may also collect technical information automatically when you visit the website. This can include your IP address, browser type, device information, operating system, referring website and information about how you interact with the website.
Technical information is generally used to help maintain website security, understand website performance and improve the experience provided to visitors.
How We Collect Personal Information
Personal information may be collected when you voluntarily submit it through a contact form, email communication or another feature made available on the website.
Some information may also be collected automatically through cookies, server logs, analytics tools or similar technologies, depending on the services and functionality operating on the website.
How We Use Your Information
Where personal information is provided, we may use it to respond to enquiries, communicate with you, provide information you have requested and administer or improve the website.
Technical information may be used to monitor website security, identify errors, understand visitor behaviour and improve website functionality and content.
We will only use personal information where there is a lawful basis for doing so under applicable data protection legislation.
Lawful Basis for Processing
Depending on the circumstances, the lawful basis for processing personal information may include your consent, the performance of a contract or steps taken at your request before entering into a contract, compliance with a legal obligation, or our legitimate interests where those interests are not overridden by your rights and freedoms.
Where processing relies on consent, you may withdraw that consent at any time, although this will not affect the lawfulness of processing carried out before consent was withdrawn.
Cookies and Similar Technologies
The Peter Duncan website may use cookies and similar technologies to support website functionality, understand how visitors use the website and improve website performance.
Cookies are small text files stored on your device when you visit a website. Some cookies are necessary for the website to operate correctly, while others may be used for analytics or other purposes.
You can control or restrict cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.
For more information about how cookies are used on this website, please refer to our Cookie Policy where applicable.
Third-Party Services
The website may use third-party services to support functions such as website hosting, security, analytics, communication or embedded content.
Where third-party providers process personal information on our behalf, we expect appropriate safeguards to be in place and require processing to be carried out in accordance with applicable data protection requirements.
Third-party websites, platforms or services linked to from Peter Duncan are governed by their own privacy policies. We are not responsible for the privacy practices or content of external websites.
Sharing Your Personal Information
We do not sell your personal information.
Personal information may be disclosed where necessary to service providers who help operate, maintain or secure the website, where disclosure is required by law, or where it is necessary to protect our legal rights, website security or the safety of individuals.
Any sharing of personal information will be limited to what is reasonably necessary for the relevant purpose.
How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.
However, no website or method of transmitting information over the internet can be guaranteed to be completely secure. Visitors should therefore understand that information submitted online is provided at their own risk.
How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to meet legal or regulatory requirements, resolve disputes or establish and defend legal claims.
The retention period will depend on the type of information and the reason it was collected.
Your Data Protection Rights
Under UK data protection law, you may have a number of rights in relation to your personal information, depending on the circumstances. These can include the right to:
- Request access to the personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Request deletion of your personal information where there is no lawful reason for us to continue processing it.
- Request restriction of processing in certain circumstances.
- Object to certain types of processing, including processing based on legitimate interests.
- Request the transfer of certain personal information to another organisation where the right to data portability applies.
- Withdraw consent where processing is based on consent.
These rights are subject to certain legal conditions and exemptions. We may need to verify your identity before responding to a request involving your personal information.
Children’s Privacy
This website provides information about construction, building and home improvement and is not specifically directed towards children.
We do not knowingly collect personal information from children for purposes that require consent. If you believe that a child has provided personal information to us, please contact us so that the matter can be reviewed.
External Links
Our website may contain links to other websites, resources or services that may be useful to visitors interested in construction and home improvement.
Once you leave the Peter Duncan website, this Privacy Policy no longer applies to information collected by external websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy when necessary to reflect changes to the website, the way personal information is processed, legal requirements or our privacy practices.
Any updated version will be published on this page. We recommend checking this page periodically to remain informed about how personal information is handled.
Contact Us About Privacy
If you have a question about this Privacy Policy, would like to exercise a data protection right or have concerns about how your personal information is being handled, please contact Peter Duncan using the contact details provided on this website.
We will consider privacy enquiries and respond within the applicable legal timeframe.
Data Protection Complaints
If you are unhappy with how your personal information has been handled, we encourage you to contact us first so that we can investigate and attempt to resolve your concern.
You also have the right to raise a concern with the UK’s data protection regulator, the Information Commissioner’s Office (ICO), where you believe your personal data has not been handled in accordance with applicable data protection law.
Policy Review
This Privacy Policy is reviewed periodically to ensure that it remains appropriate for the Peter Duncan website and reflects applicable UK data protection requirements.